Coopera for IT & Digital Services departments
Modernize IT operations, orchestrate digital services, and accelerate transformation
Coopera empowers IT departments to automate workflows, standardize service delivery, and ensure secure, compliant processes across digital ecosystems. From request handling to software onboarding and infrastructure change management, Coopera streamlines every step with no-code orchestration, policy controls, and full traceability.
Enable agile IT operations with structured automation
Accelerate ticket resolution, service delivery, and change control with Coopera's no-code workflows. Standardize IT processes with task orchestration, digital approvals, and full traceability — all without writing code.
Manage access provisioning with control and visibility
Centralize access requests, software onboarding, and asset delivery with dynamic forms, role-based rules, and automated logs. Improve accountability and reduce provisioning time.
Streamline change control and infrastructure requests
Automate approvals, scheduling, and compliance logging for IT changes. Coopera simplifies routine maintenance, fixes, and system upgrades keeping them traceable and policy-compliant.
Key Use Cases
IT Service Requests & Ticket Handling
Digitize IT ticketing and service request workflows to boost resolution times, streamline categorization, and ensure consistent routing and escalation.
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Automate ticket intake and categorization Classify tickets and route based on type, urgency or priority.
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Assign, escalate, and track tickets Ensure SLA compliance with visibility and routing.
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Trigger workflows based on ticket type Launch tasks and approvals automatically for each request.
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Provide full audit logs and resolution tracking Trace every step from opening to closure with transparency.
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Manage software and system provisioning Request and approve application access.
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Control hardware issuance and returns Track devices and assign responsibility.
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Track approvals and policies Define approvers based on team, location, or app.
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Record access and asset logs Maintain logs for audit and compliance checks.
Key Use Cases
Software & Hardware Access Requests
Standardize access provisioning, onboarding, and delivery with rule-based digital workflows to maintain security and reduce request time.
Key Use Cases
IT Onboarding & Offboarding
Deliver consistent user setup and deprovisioning with smart templates, approval routing, and traceable confirmations.
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Create onboarding task templates Launch welcome kits, access requests, device setup.
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Route role-based approvals Match software, credentials, and security needs.
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Revoke access and reassign assets Ensure full deactivation and handover.
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Trigger follow-up for reviews Launch compliance reviews and feedback surveys.
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Collect change requests with validation Standardize inputs with smart forms.
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Route approvals and schedule actions Notify IT teams and automate scheduling.
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Archive logs and impact documentation Track impacts and capture notes for review.
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Link with monitoring or backup systems Trigger external workflows or integrations.
Key Use Cases
Change Requests & System Maintenance
Deliver consistent user setup and deprovisioning with smart templates, approval routing, and traceable confirmations.
Key Advantages
Why Coopera for IT & Digital Services Departments
Modular automation for infrastructure, ticketing, and IT service delivery. Coopera enables secure workflows that adapt to your enterprise architecture and tools.
No-Code Orchestration
Create structured flows for IT requests, tickets, and change management.
Smart Classification
Auto-classify and route based on request type, category, or business rules.
Secure & Compliant by Design
Built-in access logs, digital approvals, and full audit readiness.
Seamless Integration
Integrate with your existing tools — SSO, ticketing, CMDB, and IAM platforms.
Key Benefits
One Platform for Your Entire IT Operations
Centralize IT operations into a unified, secure platform that streamlines everything from service ticketing and access provisioning to asset tracking and compliance — reducing silos and ensuring full governance.
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Automate ticket routing, requests, and approvals
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Connect with identity, ticketing, and system tools
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Track every action with full transparency
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Unify asset and access lifecycle management
Get Started
See It in Action!
Experience Coopera in a real financial use case with our specialists.
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Live Action: simulate an invoice validation or budget approval
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POC Build: prototype a key financial workflow for your team
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Open Lab: test Coopera with real audit scenarios